Self referral
Acacia is currently experiencing an unusually high volume of referrals. We are taking steps to manage the current surge as best we can but it inevitably means that there are likely to be some delays over the summer for new referrals. Please be assured that we are doing everything we can to keep any waiting to a minimum and we are prioritising self referrals.
Please don't let this discourage you. The sooner you refer yourself, the sooner help will be on its way.
You can make a referral by completing the form below or calling us on 0121 301 5990 (Mon-Fri 9.30am-3pm). You cannot complete this form on behalf of someone else. You can access our service if:
- You or your partner are pregnant
- You have a child under the age of two
- You live in Birmingham and are registered with Birmingham GP.
Please note:
- If you are a carer, relative or friend of the person, unfortunately we can’t accept a referral on behalf of someone else. We would encourage you to support the person to complete the online self-referral themselves, or they can call us on 0121 301 5990.
- If you are a grandparent or other relative and you are seeking support for yourself, please don't use this form, instead use the contact us form.
- If you are a professional making a referral, please complete the referral form – click here for agency online referral.
Please be aware, Acacia Family Support is not a crisis service. If you are currently experiencing distressing thoughts and feel you might be at risk of harming yourself or someone else, please click here to view a list of other appropriate services.
Once you have completed this form, we will contact you to either offer you an initial telephone assessment call or signpost you to the most appropriate service for your needs. If we are unsuccessful in reaching you over the phone, email or text, we will post a letter to the address provided on the form, requesting you to call us.
